Bolt is on a mission to democratize commerce We relentlessly prioritize our retailers-putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey At the center of it all is our rapidly growing universal shopper network-Bolt merchants such as Revolve Luisa via Roma Benefit Cosmetics Kendra Scott Lucky Brand Jeans and Johnny Was can access tens of millions of shoppers offering them a best-in-class checkout And revolutionizing ecommerce is only half of the equation-we re also transforming the way we work At Bolt we have created a work setting where people learn to drive impact take risks and make big bets and grow from feedback all while feeling welcomed and accepted for who they are Come join us on the adventure today About This Role In this role you ll be a cornerstone of our IT operations acting as the second line of support for complex technical issues and taking ownership of our core IT systems We re seeking an engineer with a creative problem-solving and automation-first mindset who is excited to build and refine processes using low-code platforms like Okta Workflows and Zapier Your responsibilities will span system administration SaaS management and IT security ensuring our hardware and software ecosystem runs smoothly and efficiently You will be instrumental in maintaining a secure and scalable IT environment that empowers Bolt to succeed You will Ensure an exceptional level of IT system performance and support to users Have an automation-first mindset and a knack for creative problem-solving and willingness to build solutions when appropriate both independently and with direction Help ensure a frictionless experience for all users regardless of their technical aptitude Resolve tickets as the second line of troubleshooting Manage maintain and streamline our tech stack from identity to endpoint We use Okta Google Workspace Rippling Intune and a whole lot more Write documentation log changes and keep stakeholders in the loop Develop business continuity procedures and maintain data backups Directly contribute to the productivity and satisfaction of all employees by ensuring a stable and efficient IT environment Help onboard new employees and ensure they re ready to hit the ground running About you Bachelor s degree in Information Systems Technology or related field or equivalent 4 years of experience in IT especially Helpdesk Specialist Systems Administration work Exceptional written and verbal communications skills and ability to take in and synthesize complex nuanced information from many different perspectives Experience with troubleshooting Windows and MacOS environments G Suite and Microsoft 365 Experience with macOS MDM offerings Jamf Kandji Rippling and SSO solutions Okta OneLogin Google OAUTH Experience with low-code no-code PaaS solutions Okta Workflows Zapier Demonstrated experience with building automations or workflows to enhance productivity High level of tolerance and flexibility to address complex cross-functional issues and to reach compromises with key stakeholders Proven track record for working independently in a fast-paced startup environment Some general experience with scripting and coding Bash ZSH Python Benefits Upon Successful Conversion to Full Time Employee Comprehensive health coverage Medical dental and vision Remote-first workplace Time away Minimum of 20 days guaranteed PTO paid holidays floating holidays your birthday off Paid parental leave Competitive Pay Retirement plans Virtual and in-person team company events In addition to our core values Bolt is proud to be an equal opportunity workplace We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity and expression genetic information pregnancy and related conditions veteran status or any other reason prohibited by law On our mission to democratize commerce the Bolt platform levels the playing field for everyone As a company we are committed to designing products building a culture and supporting a team that reflects the diverse population we serve that is everyone

📌 It Engineer (Chennai)
🏢 Bolt Financial
📍 Chennai