You will drive lead outreach counsel prospective students and parents on PU programs manage application workflows and support on-ground admission events to meet enrolment targets for the academic year Key responsibilities Make outbound calls handle inbound inquiries and follow up via phone WhatsApp email to qualify leads and schedule campus virtual counselling sessions Counsel students and parents on PU streams eligibility fees scholarships documentation and timelines guide them through application and admission steps end-to-end Maintain accurate CRM entries daily call logs and pipeline status publish daily weekly MIS reports on leads conversions and pending documents Coordinate and participate in admission drives school visits seminars open houses and entrance orientation events support front-desk counselling during peak cycles Collaborate with marketing on campaigns feedback and messaging escalate common FAQs and objections to improve scripts and collateral Achieve monthly targets on call productivity appointment bookings applications submitted and admissions confirmed adhere to TAT and quality standards Required qualifications Any graduate preference for candidates with prior experience in tele calling inside sales or education counselling Strong communication in English plus Kannada and or Hindi comfort with phone- based engagement and objection handling Working knowledge of CRM spreadsheets email and WhatsApp Business disciplined documentation habits Customer-centric attitude patience with parents students and ethical handling of information and payments Preferred experience 1-3 years in admissions counselling telesales or education services familiarity with Bengaluru PU market and academic calendars Event support experience school outreach open houses and prior performance against enrolment targets Job Types Full time Permanent Work Location In person