Customer Support Representative The candidate should know Hindi Job Summary We are looking for a Customer Support Representative to assist customers by providing product information resolving issues and ensuring customer satisfaction The ideal candidate should have excellent communication skills problem-solving abilities and a customer-focused attitude Key Responsibilities Respond to customer inquiries via phone email chat or social media Provide accurate information about products services and company policies Troubleshoot and resolve customer complaints in a professional manner Process orders returns refunds and exchanges as needed Document customer interactions feedback and resolutions in the system Escalate unresolved issues to the appropriate department or manager Follow up with customers to ensure their issues are fully resolved Maintain a positive empathetic and professional attitude toward customers Stay updated on company products services and promotions Requirements Qualification Diploma Bachelor s degree Previous experience in customer service or a related field is preferred Strong verbal and written communication skills Ability to handle stressful situations and resolve conflicts effectively Proficiency in using CRM software email and chat support tools Good multitasking and time management skills Willingness to work in shifts including weekends if required Known Language Tamil English Hindi How to Apply Send your resume to HR Email hr logimaxindia com or contact to this number (phone hidden) with the subject Customer Support Representative Application Job Types Full-time Permanent Pay 10 000 00 - 15 000 60 per month Perks Food provided Internet reimbursement Leave encashment Provident Fund Work Location In person

📌 Customer Support ( Hindi & Tamil) (Tamil Nadu)
🏢 Logimax Technologies
📍 Tamil Nadu