Customer Relationship Manager CRM 11 11 eleven eleven clothing brand is seeking a Customer Relationship Manager CRM to join our team in New Delhi KEY RESPONSIBILITIES Build and nurture strong relationships with our valued customers providing one-on-one care and attention Address customer inquiries concerns and feedback promptly and professionally Ensure a seamless customer journey from order placement to delivery and beyond Collaborate with cross-functional teams to relay customer insights and contribute to product and service enhancements Implement strategies to enhance customer satisfaction loyalty and retention Stay informed about our organic clothing products materials and sustainability practices to provide accurate information to customers REQUIREMENTS Proven experience in customer relationship management preferably in the retail or fashion industry Excellent communication skills with a customer-centric approach Passion for sustainable and organic products Strong problem-solving abilities and attention to detail Ability to work independently and collaboratively in a dynamic environment WHAT WE OFFER Be part of a mission-driven company committed to sustainability Opportunities for professional growth and development Job Type Full-time Pay 40 000 00 - 50 000 00 per month Advantages Health insurance Paid time off Provident Fund Ability to commute relocate Okhla Industrial Area Phase-i Delhi Delhi Reliably commute or planning to relocate before starting work Preferred Education Bachelor s Preferred Experience Customer relationship management 1 year Preferred Language English Preferred Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Relationship Manager (New Delhi)
🏢 11.11/eleven eleven clothing brand
📍 New Delhi