03 Aug
|
Peak Performance Advisors (OPS) PVTLTD
|
Kerala
03 Aug
Peak Performance Advisors (OPS) PVTLTD
Kerala
Job Title Customer Support Data Reporting Executive Location Kochi Hybrid Employment Type Full time Experience 0-3 years Salary 15 000 - 25 000 per month About the Role We are seeking a proactive and detail-oriented Customer Support Data Reporting Executive with strong communication skills and advanced expertise in MS Excel The role involves managing client interactions preparing insightful reports dashboards and presentations and ensuring smooth execution of strategies Fresh graduates with exceptional Excel skills and analytical ability are also encouraged to apply Key Responsibilities Act as the primary point of contact for assigned clients ensuring excellent support and long-term relationship building Conduct regular check-ins with business owners to monitor progress and provide strategic insights Identify gaps in execution and recommend effective solutions Collaborate with internal teams to deliver seamless client servicing Develop and maintain reports dashboards and presentations using advanced Excel functions Pivot Tables VLOOKUP HLOOKUP Power Query Macros etc and MS PowerPoint Support the Customer Success Manager in tracking performance and ensuring client satisfaction Take ownership of assigned accounts through proactive follow-ups and progress monitoring Consistently achieve or exceed defined KPIs and success metrics Requirements Bachelor s degree in Business Commerce or a related field 0-3 years of experience in client servicing account management or data reporting freshers with advanced Excel knowledge are welcome Strong proficiency in MS Excel advanced formulas Pivot Tables charts automation and data analysis Skilled in creating professional presentations using MS PowerPoint Excellent communication and interpersonal skills Problem-solving attitude with adaptability to changing business needs Ability to multitask take accountability and deliver measurable results Job Type Full-time Pay 15 000 00 - 25 000 00 per month Benefits Work from home Work Location Remote
📌 Customer Support & Data Reporting Executive (Kerala)
🏢 Peak Performance Advisors (OPS) PVTLTD
📍 Kerala