Company Description About Sopra Steria Sopra Steria a major Tech player in Europe with 50 000 employees in nearly 30 countries is recognised for its consulting digital services and solutions It helps its clients drive their digital transformation and obtain tangible and sustainable benefits The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a cooperative approach Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all In 2024 the Group generated revenues of EUR5 8 billion The world is how we shape it and key skills Monitor Splunk infrastructure logs dashboards for anomalies Respond to alerts incidents as part of business support Perform initial triage escalate to L3 when required Work on incident resolution within defined SLA s Document the RCA for major incidents Ensure high availability reliability of Splunk environments indexers SHs forwarders etc Perform routine health checks system audits Handle Splunk configuration changes inputs conf outputs conf props conf etc Manage users access roles Identifying resolving performance bottlenecks in indexing searching Monitor ingestion rates indexing latency data missing storage usage Work on daily deployments to create update and delete the Splunk apps add-ons configuration in a controlled manner Maintain validate data onboarding process with BSA BAs etc Using scripts bash Python etc to automate routine tasks Work with CI CD pipelines for Splunk deployments Integrate Splunk with tools like ServiceNow AWS git Jenkins etc Strong hands-on with Splunk core Indexer SH Forwarder Strong knowledge of Linux networking cloud platforms AWS GCP Familiarity with ITIL process especially incident problem change management Tools ServiceNow Git Jenkins AWS GCP Certifications - Splunk Core Certified User Splunk Core Certified Power User Splunk Enterprise Certified Admin Splunk Cloud Certified Admin Total Experience Expected 06-08 years Qualifications Qualification B E B Tech in IT or Computer Engineering Additional Information European Shift if required At our organization we are committed to fighting against all forms of discrimination We foster a work environment that is inclusive and respectful of all differences All of our positions are open to people with disabilities