Job description - Customer Support Experience- 1 yr Job Location- Pitampura Delhi We are looking for a motivated and empathetic Telecaller CRM - Customer Support Feedback to join our team In this role you will be responsible for handling customer queries collecting feedback resolving issues and ensuring a positive customer experience You will act as a key point of contact between the company and its customers Key Responsibilities Make outbound calls to customers for post-service product feedback and support Receive inbound calls and assist customers with their concerns or queries Record feedback complaints or suggestions and escalate critical issues to the concerned team Maintain a professional and courteous approach on all calls Accurately log customer interactions in the system or CRM Follow up on unresolved issues to ensure timely resolution and customer satisfaction Share customer insights with the relevant departments to improve service quality Meet daily call and reporting targets Requirements Minimum qualification Graduate preferred 1 years of experience in telecalling or customer support Excellent communication skills in English Hindi Polite patient and empathetic attitude Positive listening and problem-solving skills Basic knowledge of computers and call logging tools Ability to work independently and in a team environment Job Type Full-time Pay 15 000 00 - 20 000 00 per month Schedule Day shift Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Relationship Manager (New Delhi)
🏢 Geeken Chemicals India
📍 New Delhi