At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues As part of Team Amex you ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express How will you make an impact in this role The U S Consumer Services Team is responsible for our suite of consumer products services and experiences in the U S including our premium cobrand cash back and lending portfolios The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day The Product Analytics team within USCS is a key function that informs and drives product strategy and customer experience through data driven insights We are currently hiring for the role of Analyst - Loyalty and MR Analytics within Product Analytics The Loyalty and MR Analytics Team supports the organization s efforts to drive customer engagement maintain competitive differentiation and manage expenses through Membership Rewards MR earn and burn programs The candidate will work on effectively leveraging data to generate insights for optimizing the MR program The role will require cross-functional collaboration with several groups including Product Management Marketing Finance and Analytics This role represents a unique opportunity to leverage applied quantitative skills to influence business strategy and drive measurable outcomes Responsibilities Analyze Cardmember MR earn burn behavior and inform marketing treatments to drive engagement Inform MR partner evaluation framework and redemption option strategy Communicate data driven findings and strategic insights effectively to stakeholders across the USCS organization and other cross-functional teams Collaborate with cross-functional teams including Product Finance and Marketing to align data insights with broader organizational objectives and initiatives Translate complex data into clear narratives and compelling business stories to influence executive-level decisions Stay informed on industry trends emerging technologies and best practices in analytics to drive innovation and continuous improvement Critical Factors to Success Strong analytical skills and an creative approach to solving practical problems Sound knowledge of Machine learning algorithms statistics data mining and research methods Good understanding of the card economics Experience in Charge Loyalty analytics is a plus Exceptional verbal written and interpersonal communication skills Natural intellectual curiosity and strong interest in the credit card and loyalty space Minimum Qualifications Bachelor s degree required and Master s degree preferred in following areas Statistics Economics Mathematics Engineering Business Finance Computer Science or related quantitative fields 0 - 2 years of professional experience driving performance optimization through the application of advanced analytics and decision sciences Hands-on expertise using statistical analysis and data manipulation software tools e g SQL Hive Python and Big Data analytic techniques Enthusiastic self-driven individual with proactive approach to learning identifying emerging industry trends and generating innovative solutions Ability to learn quickly and work independently with large and complex datasets We back you with benefits that support your holistic well-being so you can be and deliver your best This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical dental vision life insurance and disability benefits depending on location Flexible working model with hybrid onsite or virtual arrangements depending on role and business need Generous paid parental leave policies depending on your location Free access to global on-site wellness centers staffed with nurses and doctors depending on location Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal chance employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations

📌 Analyst - Data Analytics (Haryana)
🏢 American Express
📍 Haryana