Job Title Manager Sales Support - Commercial Kitchen Equipment Location Chennai Head Office Regional Support as required Department Sales Technical Support Reports to Sales Manager National Sales Head Job Type Full-time We are looking for a technically qualified Manager Sales Support to head entire sales support functionwith a background in Mechanical or Electrical Engineering to support our pan-India sales operations The ideal candidate will serve as a vital link between the sales team production unit and end customers by providing technical pre- and post-sales support ensuring smooth execution of bulk kitchen equipment projects in large-scale institutions Key Responsibilities Technical Sales Support Assist the sales team in understanding customer requirements and proposing suitable kitchen equipment solutions Provide technical inputs for tender documents proposals layout drawings and quotations Support in product demonstrations technical clarifications and pre-sales client discussions Customer Coordination Serve as the primary point of contact for customer queries post-sales including order tracking installation coordination and commissioning Liaise between customers production logistics and field engineers to ensure timely delivery and project completion Documentation CRM Maintain up-to-date records of enquiries quotations orders and customer interactions in CRM or ERP systems Generate technical reports performance summaries and sales dashboards as required Product Knowledge Develop in-depth technical understanding of bulk cooking equipment such as boilers tilting pans steam cooking systems trolleys hot plates etc Stay updated on product innovations and contribute feedback to R D and design teams Project Support Support institutional customers during project execution including site visits for technical assessments utility readiness and layout validation Required Qualifications Diploma B E B Tech in Mechanical Electrical Engineering OR MBA Sales Marketing 8-12 years of experience in a technical support or sales support role preferably in OEM manufacturing or capital equipment industrial kitchen HVAC process equipment etc Familiarity with institutional or B2B sales cycles and government corporate tender processes Key Skills Robust communication and customer-facing skills Proficiency in MS Office AutoCAD basic and CRM tools Ability to coordinate across departments sales design production service Willingness to travel occasionally for client visits or project support as needed Preferred Experience Experience working with products related to commercial kitchens food processing boilers or industrial-grade equipment and B2B OEMs Exposure to large institutional clients like hospitals defense kitchens government canteens or corporate cafeterias Benefits Competitive salary and incentives Opportunity to work with a market leader in commercial kitchen manufacturing Career advancement and training opportunities Exposure to pan-India institutional sales projects Job Type Full-time Benefits Food provided Health insurance Life insurance Provident Fund Schedule Day shift Supplemental Pay Performance bonus Yearly bonus Work Location In person

📌 Manager - Sales Support (Tamil Nadu)
🏢 PKR EQUIPMENTS
📍 Tamil Nadu