Company Minervaa Group educational institute Location Siliguri West Bengal Salary 8 000 - 10 000 per month Minervaa Group is seeking a motivated and enthusiastic RECEPTIONIST to join our team in Siliguri West Bengal As a RECEPTIONIST you will be the first point of contact for many of our clients playing a crucial role in our customer engagement and outreach efforts Key Responsibilities Making outbound calls to potential and existing customers to promote services or gather information Handling inbound calls and addressing customer inquiries in a professional and timely manner Clearly explaining the benefits and features of Minervaa Group s offerings to customers Building rapport and maintaining positive relationships with customers Maintaining accurate records of all interactions and transactions in the company s system Following communication scripts when necessary and adapting to various customer needs Achieving daily and monthly targets for calls lead generation or sales Collaborating with team members to ensure customer satisfaction and achieve departmental goals Qualifications Proven experience as a RECEPTIONIST or in a similar customer service sales role is a plus but freshers with excellent communication skills are also encouraged to apply Excellent verbal communication skills in Bengali and Hindi and English Active listening skills and a friendly persuasive demeanor Ability to handle objections and resolve customer issues effectively Basic computer proficiency and data entry skills High school diploma or equivalent Ability to work independently and as part of a team What We Offer Competitive monthly salary of 8 000 - 10 000 Opportunity to be a part of a growing and dynamic organization Supportive work workplace Job Types Full-time Permanent Pay 8 000 00 - 10 000 00 per month Schedule Day shift Fixed shift Language Hindi Preferred English Preferred Work Location In person Job Types Full-time Permanent Pay 8 000 00 - 10 000 00 per month Schedule Day shift Language English Preferred Work Location In person Job Types Full-time Permanent Pay 8 000 00 - 10 000 00 per month Work Location In person