We are looking for an experienced and polite Telecaller with excellent communication skills to handle patient inquiries and appointment bookings over the phone The ideal candidate should be soft-spoken patient-friendly and have a minimum of 1 years of telecalling or customer service experience preferably in a healthcare or clinic setting Key Responsibilities Make outbound calls to follow up with patients or leads Answer inbound calls and respond to patient inquiries Book and confirm appointments over the phone Maintain call records and update patient database Explain basic treatment information if required Coordinate with front desk and medical staff for scheduling Qualifications Minimum 1 years of experience in telecalling or customer service Excellent communication skills in Hindi and basic English Soft-spoken and patient-caring nature Basic knowledge of data entry and call documentation Ability to handle a high volume of calls with professionalism Job Type Full time Pay 12 000 00 - 20 000 00 per month Work Location In person