Job Title Experienced Front Office Associate Department Front Office Industry Hotel Hospitality Job Summary We are seeking an Experienced Front Office Associate who will be the first point of contact for guests ensuring a warm welcome and smooth check-in check-out process while maintaining high standards of guest service Key Responsibilities Greet guests courteously and handle check-in and check-out procedures Manage room reservations cancellations and modifications Handle guest inquiries requests and complaints professionally Maintain accurate guest records and update hotel management systems Coordinate with housekeeping F B and other departments Handle billing payments and cash card transactions Answer phone calls emails and assist walk-in guests Ensure front desk area is clean organized and presentable Follow hotel SOPs safety and security procedures Requirements Skills Minimum 1-3 years of experience as a Front Office Associate Receptionist in a hotel Knowledge of hotel PMS Opera IDS eZee etc preferred Good communication skills in English additional languages an advantage Strong customer-service and problem-solving skills Ability to work in shifts weekends and holidays Professional appearance and positive attitude Qualification Graduate Diploma in Hotel Management or relevant field preferred Benefits if applicable Food and accommodation provided Salary as per industry standards and experience Growth opportunities opportunities Job Types Full-time Permanent Pay 14 000 00 - 15 000 00 per month Benefits Flexible schedule Food provided Health insurance Leave encashment Paid time off Provident Fund Work Location In person

📌 Front Office Associate (Hubli)
🏢 Pauls Group The Hans Hotel
📍 Hubli