Role Overview The Receptionist is responsible for welcoming visitors managing front-desk operations handling patient visitor inquiries and ensuring smooth communication across departments This role requires professionalism effective communication skills and the ability to maintain a calm service-oriented attitude at all times Key Responsibilities Greet and welcome patients visitors and staff in a polite and professional manner Manage incoming calls direct them to the appropriate departments and record messages when required Maintain the front desk area in a clean and organized manner Assist patients with registration forms and basic inquiries Coordinate with departments such as billing nursing and OP ER for patient-related updates Manage appointment scheduling and maintain daily appointment logs Verify patient details and update them in the system Guide visitors regarding hospital protocols departments and room directions Maintain records such as visitor logs appointment books and front-office registers Handle courier incoming outgoing and other front-desk administrative tasks Ensure confidentiality of patient and staff information Support management in any additional administrative duties assigned from time to time Required Skills Qualifications Minimum qualification HSC Graduate preferred Excellent communication and interpersonal skills Basic computer knowledge and familiarity with MS Office Ability to multitask and work in a fast-paced environment Skilled appearance and behavior Prior experience in healthcare front office preferred but not mandatory Work Attributes Punctual disciplined and customer-oriented Robust problem-solving and coordination skills Ability to remain calm and patient in busy situations Job Type Full-time Pay 10 000 00 - 12 000 00 per month Benefits Health insurance Work Location In person

📌 Receptionist (Salem)
🏢 Manima Hospital, Salem
📍 Salem