Location Sinhasa IT Park Indore Madhya Pradesh Experience 6 Months - 2 Years Employment Type Full time Job Summary We are looking for a dedicated Customer Support to manage customer queries provide prompt assistance and ensure an excellent customer service experience The ideal candidate should have strong communication skills problem-solving abilities and a customer-centric mindset Key Responsibilities Handle incoming customer calls emails and chats professionally Identify customer needs and provide appropriate solutions Maintain records of customer interactions issues and resolutions Follow up with customers to ensure their concerns are resolved Coordinate with internal teams to escalate unresolved issues Provide accurate product service information to customers Ensure customer satisfaction and uphold service quality standards Required Skills Qualifications Bachelor s degree in any discipline 6 Months - 2 Years of experience in customer support or a similar role Excellent verbal and written communication skills Strong problem-solving and analytical abilities Ability to multitask and manage time effectively Familiarity with CRM tools will be an added advantage Job Types Permanent Fresher Pay 8 086 00 - 29 595 69 per month Benefits Health insurance Provident Fund Work Location In person

📌 Customer Support Associate (Madhya Pradesh)
🏢 Leading
📍 Madhya Pradesh