Roles Responsibilities HR Strategy Process Excellence Develop and implement HR strategies policies SOPs and people practices Improve HR processes across 35 branches ensuring consistency and timely execution Strengthen KRAs KPIs performance structures and appraisal systems Recruitment Talent Acquisition Lead end-to-end recruitment for PRC across Operations Accounts Billing Logistics Tracking and Admin roles Build a strong network within the logistics transport industry for faster hiring Implement structured hiring processes job descriptions and candidate pipelines Ensure joining happen on schedule with zero follow-ups required from leadership Team Leadership Mentor and guide the HR Executive improving speed accuracy and ownership Ensure tasks are completed without need for repeated follow-up Drive a culture of accountability and continuous improvement within the HR team Oversee all onboarding coordination in partnership with the HR Team Ensure timely creation of employee files HRMS setup policy communication and smooth joining experience Performance Management Drive the annual and quarterly performance review cycles across all departments Support department heads in setting KRAs KPIs and performance expectations Analyze performance data to support increment and promotion decisions HR Budgeting Prepare HR budgets relating to hiring training celebrations and welfare Employee Relations Satisfaction Build credibility for HR at branch level with timely support and communication Improve employee satisfaction through structured feedback systems Build strong connect with employees and act as a trusted point of contact for concerns Resolve interpersonal issues branch-level disputes and HR-related grievances with fairness sensitivity and timely follow-through Implement monthly quarterly pulse surveys and track actionable outcomes Culture Employee Experience Drive culture-building initiatives across branches in collaboration with Employee Experience Partners Lead programs such as Thank You Thursdays pulse surveys engagement activities and feedback loops Support the rollout of values-based engagement initiatives and ensure PRC s culture is visible and practiced at branch level Track employee experience metrics and implement actions to improve overall satisfaction and workplace workplace Onboarding Offboarding Design and deliver structured induction programs that align new employees with PRC s processes workflows and expectations Oversee the complete offboarding cycle exit interviews documentation handover process clearance F F coordination and exit trend analysis HRMS Data Management Take ownership of Spine HRMS usage data accuracy and reporting Analyse HRMS data attendance leave punctuality attrition overtime branch trends and convert insights into actionable recommendations for management Improve the usage of HRMS by branches and HR team through training audits and monthly checks Train team members to use the HRMS effectively and independently Payroll Compliance Documentation Oversee payroll processing accuracy through the HR Executive Ensure all HR documentation letters policies employee files meets audit and compliance standards Strengthen adherence to labour laws Shops Establishments requirements and statutory compliances Training Development Identify skill gaps and create a training calendar for the organization Coordinate internal external training including system training G-Suite LinkedIn Track training effectiveness and improvements Key Interfaces External Interfaces Recruitment agencies Industry groups associations Logistics Transport Training partners Compliance consultants Statutory bodies as required Internal Interfaces All Branch Managers All Department Heads Employee Experience Partners EEPs Senior Management HR Admin Team All employees Desired Experience 6-10 years of HR experience Prior experience in logistics transport supply chain or manufacturing preferred Experience in leading HR operations across multi-location setups