Glomo www glomopay com - The first licensed Payment Service Provider PSP at GIFT IFSC and a pioneer in cross-border payments is seeking a Program Manager to join our Delivery Team With over 100 years of combined expertise in cross-border payments our team is dedicated to delivering seamless and compliant financial solutions for businesses with global ambitions As the Program Manager for Delivery you ll own Glomo s customer activation journey - from contract signing to go-live - ensuring that every deal closed by Sales converts into a high-performing transacting customer You ll work closely with internal teams across Product Tech Operations Compliance and Risk to orchestrate execution and deliver measurable customer outcomes Key Responsibilities Own the delivery lifecycle Lead implementation from the moment a deal is signed until the customer is fully transacting ensuring projects stay on track on scope and on schedule Be the bridge between teams Collaborate with Sales Product and Engineering to translate customer commitments into actionable delivery plans Define success metrics Build and track measurable KPIs across activation timelines customer onboarding quality and post-go-live performance Run structured reviews Lead bi-weekly cadence reviews with stakeholders Sales Product Leadership to assess delivery progress flag blockers early and drive accountability Drive process excellence Identify inefficiencies in onboarding and delivery workflows and implement improvements to shorten time-to-live Champion customer experience Ensure customers experience a smooth transparent transition from sales to operations reinforcing Glomo s reputation for reliability and precision Maintain CRM hygiene and own internal documentation Maintain CRM hygiene delivery playbooks process checklists and client handover templates to ensure repeatability and scale What You ll Need 2-5 years of experience in sales ops program management delivery or client implementation roles ideally in payments fintech SaaS or enterprise technology A track record of managing complex multi-stakeholder programs from start to finish Strong understanding of B2B customer onboarding and implementation processes preferably in regulated industries Exceptional communication skills you can align leadership engineers and clients around a single execution plan Analytical mindset with comfort using tools and dashboards to track performance Bias to action ownership mentality and comfort operating in ambiguous environments Location Ways of Working Primary base Bangalore Work from Office You are expected to work from Bangalore Office Life at Glomo Competitive startup salary ESOPs A seat at the table you ll shape the GTM playbook as a disruptor mentor future AEs and help us scale into India s biggest cross-border payments provider Glomo celebrates diversity in all its forms and is proud to be an equal-chance employer If building the rails that power India s global ambitions excites you we d love to meet you

📌 Program Manager - Delivery (Karnataka)
🏢 Glomopay
📍 Karnataka