Customer Service - Import Handling shipments Air Sea LCL FCL AIR Following up with the counterpart co-loaders on daily routing orders updating the same to client on daily basis Preparing CAN copies and sending Cnee with arrival Details Resolving the issues query of customers regarding daily routing orders Execute order request - calls email Email suppliers carrier customers with shipping updates Track shipments and confirm receipt arrivals of shipments Ensure customer experience by addressing customer concerns and resolving issues Responsible for answering and routing phone calls handling enquires Preparing Daily status report updating DSR on daily basis sending to respective Cnee with proper updates Qualifications Experience Required 2-5 Years Sectors Air Sea Background Logistics Only Job Types Full time Permanent Pay 45 000 00 - 55 000 00 per month Experience Customer support 4 years Required Imports 4 years Required Logistics 4 years Required Customer service 4 years Required Freight 4 years Required Language English Required