Required skills and qualifications Excellent communication Possess outstanding verbal and written communication skills This includes active listening clear articulation and the ability to explain complex information in simple terms Problem-solving Have strong analytical and critical thinking skills to evaluate customer issues and find effective solutions Patience and empathy Demonstrate patience emotional intelligence and a genuine empathetic approach especially when dealing with frustrated or upset customers Product knowledge Maintain an in-depth expert-level knowledge of the company s products services and policies Adaptability and multitasking Be able to manage multiple inquiries simultaneously in a fast-paced environment and adjust to a variety of customer personalities Computer proficiency Be comfortable and proficient with basic computer software and tools including CRM systems ticketing software and Microsoft Office Suite Educational background A high school diploma or equivalent is generally the minimum requirement For more specialized or senior roles some college education or relevant certification may be preferred Experience Prior customer-facing experience in a corporate or call center environment is often preferred Job Types Full-time Permanent Fresher Pay 12 082 75 - 24 122 86 per month Advantages Cell phone reimbursement Food provided Health insurance Leave encashment Paid time off Education Higher Secondary 12th Pass Preferred Language Telugu Required English Required Hindi Required Location Hyderabad Telangana Required Shift availability Day Shift Required Night Shift Required Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Care Executive (Telangana)
🏢 Siyaraj Enterprise
📍 Telangana