1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT 2 Daily review of pending complaints 3 Escalating the complaints to SDH AM wherever any support is required for resolving the complaint 4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target 5 Arranging to send defective material back 6 Raising warranty claims wherever applicable 7 Submission of offers for NON AMC i e Spares R S as per company guidelines and policies and booking and billing the orders Short Info Posted 1 day s ago Location Kolkata Qualifications Diploma BE B Tech Experience 7 Years - 0 Months To 12 Years - 0 Months
📌 Service Delivery (West Bengal)
🏢 Blue Star
📍 West Bengal
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