Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees 10 Yrs of overall experience 6 yrs of relevant experience in cloud Should have a good verbal and written communication Expertise on Virtualization Hypervisors Google AWS Azure cloud Expertise on premises to cloud management Maintaining and updating infrastructure design build document sets Should have worked under ITIL Framework Experience on multiple cloud and on premises technology valuable hands-on experience on Windows Active Directory networking security and troubleshooting Should have good working knowledge of Virtualization Hypervisors VMware Hyper-V would be preferred ones Create infrastructure estimate and cost management Should have good grasping power and willingness to learn and acquire knowledge about the technologies they might have not worked upon however it called for Should have worked in AWS and azure services such as - VPC EC2 S3 ELB Firewall etc Should have worked in AWS and Azure services such as Vnet VMs Resource groups Load balancers Storage Etc Ensure all Service Desk tickets are resolved within WNS agreed SLA Escalation and troubleshooting of Infrastructure specific incidents from Service Desk Incident Management Escalate calls to the next level as when required to the respective Backend teams and SMEs and follow up to its closure with a complete resolution Provide accurate shift handovers Rotational shifts including night Coordination with external vendor for the Issue resolution and solution optimization Must - AWS AZURE and google cloud management and security migration access management manage high availability DR strategy cost saving Advantage - cost management Audit management documentation and automation Qualifications BE BSC MSC Graduate Qualifications Bachelor from any stream

📌 Ref82341f 2025190956 - Group Manager - Eit - Cloud Lead - 8 To 12 Years (Maharashtra)
🏢 Wns Global Services
📍 Maharashtra