JOB DESCRIPTION OF PRE SALES INTERN ED -TECH - NOIDA Core KPIs for Pre Sales Intern 1 Lead Outreach Activity Number of outbound calls made per day must be between 100-120 depending on connectivity Number of outbound emails and follow ups must be 50 per day 2 Lead Qualification Conversion Report to submit on daily basis Contact rate of calls where the lead picks up or responds Qualification rate of contacts that meet criteria and move to demo or next stage Counselling appointments scheduled number and of qualified leads booked Conversion rate of demos or queries resulting in enrollment or payment 3 Revenue Sales Performance The Percentage of Revenue generated out of converted leads will be attributed to the counsellor 4 Efficiency Productivity 2 5 Hours to 3 Hours Talk Time needs to be generated on daily basis Number of dials will vary on talk time achieved Hourly Basis activity on CRM will be evaluated 5 Follow Up Engagement Follow up effectiveness Reminders have to be set on CRM Call back must be done on time Not Connected Leads At least 3 attempts in a day 6 CRM Data Accuracy CRM update compliance Lead disposal notes statuses must be entered properly with a proper Pipeline Data integrity accuracy of lead info consent and status updates 7 Soft Skills Quality Metrics Call quality score will be decided based on call audits adherence to scripts tone handling objections Customer satisfaction metrics such as first-call resolution or NPS feedback where applicable Key Performance Areas KPAs KPA Area Description Lead dialing Outreach Making initial contact outbound reach Lead Qualification Assessing interest intent and fit Appointment Scheduling Booking demos or counselling calls Conversion Converting leads to enrollment CRM Management Logging and managing lead data properly Efficiency Productivity Managing call volumes talk time follow-ups Quality Support Skills Communication quality call audits customer experience OUR CORPORATE OFFICE - Plot No -GH01A Sector -16C T-11 SUITE NO -1901 GREATER NOIDA WEST GAUTTAM BUDDHA NAGAR-201308 DROP YOUR RESUME AT - hrteam skillzrevo com Talk to HR - (phone hidden) Job Type Internship Pay 5 000 00 - 10 000 00 per month Perks Cell phone reimbursement

📌 Pre Sales Intern -noida (wok From Home) (Uttar Pradesh)
🏢 SKILLZREVO SOLUTIONS
📍 Uttar Pradesh