Responsible for installation maintenance troubleshooting and providing technical support for CCTV surveillance access control fire burglar alarm systems and related security solutions at client locations and remotely Key Responsibilities Installation configuration and testing of CCTV cameras IP Analog DVRs NVRs and alarm panels Diagnose and resolve technical issues hardware software networking in surveillance and alarm systems Provide remote and on-site support to clients for system faults breakdowns and escalations Preventive corrective maintenance of security systems to ensure uptime and performance Coordinate with vendors and suppliers for material replacement spares and warranty claims Handle customer complaints and service requests within SLA timelines Maintain service logs installation reports and documentation of all technical activities Assist in system upgrades integration with networks and configuration of user access Train end-users on system operation safety protocols and troubleshooting basics Skills Competencies Required Strong knowledge of CCTV IP Analog DVR NVR and alarm systems Understanding of networking LAN WAN switches routers IP addressing Hands-on experience with power supply units cabling coaxial CAT6 fiber and connectors Ability to read technical drawings layouts and manuals Positive communication customer-handling skills Problem-solving and analytical thinking Basic knowledge of fire alarm and access control systems preferred Qualifications Diploma ITI B Tech in Electronics Electrical IT or related field 1-3 years of relevant experience fresher with good technical knowledge can also apply Certifications in CCTV Networking or Security Systems added advantage Work Environment Field support client site visits Flexible to travel work on-call for urgent issues Coordination with technical team reporting to service operations manager Job Type Full-time Pay 10 749 20 - 25 000 00 per month Work Location Remote

📌 Technical Support Executive (India)
🏢 Recognized
📍 India