Greeting from VAS INDIA CONSULTING We are hiring for Executive Location Ambattur Chennai Experience 2-3 years Salary 3 6 LPA The Executive - Customer Experience is responsible for ensuring seamless client interactions by resolving issues maintaining regular communication analyzing complaint trends and coordinating service delivery The role involves collaborating with cross-functional teams and external stakeholders to maintain high levels of customer satisfaction and operational efficiency Coordinate with internal departments to resolve customer issues and ensure timely implementation of solutions Keep clients informed on the status of their concerns and provide timely updates and resolutions Analyze customer complaints to identify recurring patterns and areas for improvement Track client engagement and deliver actionable insights and recommendations Maintain transparent communication through regular client updates weekly fortnightly monthly Monitor and manage service schedules ensuring adherence to delivery plans for key clients Maintain up-to-date and accurate client records Track and report key performance metrics relevant to customer satisfaction and operational performance Please Share your updated resume to cv vasindiaconsulting com Job Type Full time Pay 30 000 00 - 35 000 00 per month Language English Preferred Hindi Preferred Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Service Representative (Tamil Nadu)
🏢 VAS India Consulting
📍 Tamil Nadu