Job Title Customer Support Executive Customer Inquiries and Support Handle incoming customer inquiries via phone email or chat providing accurate information about products order status and sales policies Address customer concerns issues or complaints in a professional and productive manner ensuring timely resolution Sales Order Processing Assistance Assist in the processing of sales orders by verifying order details entering them into the system and ensuring timely delivery Develop and maintain order status forms to track order progress from placement to delivery Documentation Handling and Accuracy Assist in preparing invoices proforma invoices and other necessary documents for customer transactions ensuring accuracy Maintain organized records of all sales documentation for easy retrieval and reference Account and Item Master Creation Create and maintain account master records for recent customers and vendors Establish item master records for new products ensuring accuracy and completeness Sample Invoice Generation Prepare sample invoices for customer presentations or internal purposes ensuring accuracy and professionalism Team Coordination and Support Work closely with the Customer Support Manager and other team members to ensure consistent service delivery and support Collaborate with other departments including sales logistics and inventory to ensure customer orders are processed smoothly Job Types Full-time Permanent Fresher Pay 9 645 61 - 20 000 00 per month Benefits Health insurance Provident Fund Schedule Day shift Morning shift Weekend only Supplemental Pay Performance bonus Education Bachelor s Preferred Experience total work 1 year Preferred Customer service 1 year Preferred Language Hindi Preferred English Preferred Work Location In person

📌 Customer Support Executive (only Female Candidate) (Surendranagar)
🏢 Flavaroma Flavours and Fragrances Pvt.Ltd
📍 Surendranagar