Job Title Control Tower Executive - Transport Operations Location Gurgaon Reports To AVP Sales Ops Key Responsibilities 1 Vehicle Placement Tracking Daily coordination with vendors for on-time vehicle placement FTL Part Load Real-time GPS tele-calling-based tracking of in-transit vehicles Proactive escalation of delays diversions or route issues to stakeholders 2 Vendor Management Build and maintain strong relations with market vendors for different vehicle types Negotiate rates and availability as per requirement across zones Ensure vendor compliance with documentation load instructions timely dispatch 3 Control Tower Monitoring Operate from centralised control room managing all live shipments PAN India Monitor end-to-end visibility from indent placement pickup delivery POD Provide periodic updates and exception reports to senior management 4 Coordination Communication Act as single point of contact SPOC between Sales Operations Vendors Clients Resolve en-route issues in real-time driver behavior route loading unloading delays Ensure alignment with SLAs and client expectations 5 Reporting Documentation Maintain daily MIS shipment tracker and vendor billing inputs Record PODs and ensure submission timelines are met Prepare control tower dashboards for performance tracking Required Skills Strong coordination communication skills Hindi basic English Experience in transport operations preferably in FTL Part Load segment Good understanding of truck types routes geography Basic MS Excel system update knowledge Ability to work in rotational or extended shifts if needed Experience 2-5 years in logistics transportation industry in operations control tower role Qualification Graduate any stream - preference to candidates with logistics exposure Job Types Full time Permanent Pay 20 000 00 - 25 000 00 per month Benefits Health insurance Leave encashment Life insurance Paid sick time Provident Fund Work Location In person

📌 Control Tower Executive – Transport Operations (Haryana)
🏢 ETHICS GROUP OF COMPANIES
📍 Haryana