About the organization Zeitgeist Retail Private Limited ZRPL is an E-Commerce Technology and Services company headquartered in Bengaluru India The company works closely with leading brands to manage end-to-end services including product listing and catalog management stock planning accounts reconciliation and sales return management for a transformational platform as an API integration for employer brands and consumer technology service companies Job Summary Zeitgeist Retail Private Limited is seeking a proactive and analytical Zoho CRM Specialist to join our team This role is pivotal in optimizing our customer relationship management processes enhancing sales performance and supporting data-driven decision-making across departments The ideal candidate should have 1-2 years of experience in CRM management with a strong grasp of Zoho CRM s functionalities and data analytics skills This position requires collaboration with sales marketing and other teams to streamline CRM practices and drive operational efficiency Key Responsibilities Zoho CRM Administration Manage customize and optimize Zoho CRM configurations to align with business needs particularly for sales and marketing Data Integrity Maintenance Develop and implement protocols for accurate data entry cleansing and maintenance to ensure CRM data reliability Data Analysis Insight Generation Analyze CRM data and sales metrics to uncover trends forecast outcomes and identify growth opportunities Reporting Dashboard Management Build and maintain comprehensive reports and dashboards to facilitate strategic and operational decision-making Cross-functional Collaboration Work closely with cross-functional teams to maximize CRM utility streamline workflows and align CRM processes with business goals Training Support Conduct training sessions for team members on Zoho CRM best practices ensuring smooth adoption and continuous improvement in CRM usage Qualifications Skills Educational Background Bachelor s degree in Business Administration Marketing Information Technology or a related field Experience 1-2 years of experience in CRM management ideally with hands-on experience in Zoho CRM Analytical Skills Solid mathematical and analytical skills to interpret data and provide actionable insights Technical Proficiency Familiarity with data analysis reporting tools and CRM platforms Communication Collaboration Excellent interpersonal and communication skills for effective collaboration across departments Attention to Detail Detail-oriented with strong organizational and problem-solving skills ensuring accuracy and thoroughness in CRM data and processes Job Type Full-time Pay 355 532 42 - 1 648 909 76 per year Work Location In person