Are you passionate about helping people navigate their healthcare journey with compassion and clarity We are seeking a Patient Relation Officer to be the bridge between our patients and our medical team ensuring a positive and supportive experience throughout their fertility treatment journey at Craft Hospital Kochi Kerala Key Responsibilities Welcome and guide patients through their appointments procedures and follow-ups Provide clear and empathetic communication about hospital services procedures and timelines Coordinate with doctors nurses and administrative teams to ensure smooth patient flow Address patient queries feedback and concerns professionally and promptly Maintain confidentiality and uphold high standards of patient care and service Qualifications Bachelor s degree in any discipline Prior experience 2 years in patient relations or customer service preferably in a hospital Excellent communication skills in English and Malayalam Hindi is a plus Compassionate patient and calm demeanor with strong interpersonal skills Proficiency in MS Office and hospital management systems is an advantage What We Offer A supportive and collaborative work environment Opportunities for growth in a specialized and rapidly growing medical field Competitive salary and perks Job Types Full-time Permanent Pay 15 000 00 - 18 000 00 per month Work Location In person

📌 Patient Relation Officer (Kerala)
🏢 Craft Hospital
📍 Kerala