Front Office Executive PositionFront Office Executive Location Magnus Vosiv Suites Kalyani Nagar Pune Department Front Office Reports To Front Office Manager Job Summary As a Front Office Executive you will be the first point of contact for guests providing exceptional service and ensuring a smooth check-in and check-out experience Your role is essential in creating a welcoming environment and maintaining the hotel s reputation for outstanding guest satisfaction Key Responsibilities - Guest Reception Greet guests warmly upon arrival assisting with check-in and check-out procedures - Reservations Management Handle phone and online reservations ensuring accuracy and attention to detail - Guest Assistance Address guest inquiries and concerns promptly providing information about hotel services and local attractions - Billing and Payments Process payments and manage billing inquiries ensuring all transactions are recorded accurately - Communication Coordinate with other hotel departments to fulfill guest requests and resolve issues - Front Desk Operations Maintain front desk operations including managing the switchboard and keeping the reception area organized - Customer Service Uphold high standards of customer service striving to exceed guest expectations at every opportunity - Record Keeping Maintain accurate records of guest information preferences and special requests Qualifications - Previous experience in a hotel or customer service role preferred - Strong communication and interpersonal skills - Proficiency in computer systems and hotel management software - Ability to work flexible hours including weekends and holidays Job Type Full-time Pay 14 000 00 - 16 000 00 per month Advantages Flexible schedule Food provided Internet reimbursement Schedule Day shift Morning shift Supplemental Pay Overtime pay Ability to commute relocate Kalyani Nagar Pune Maharashtra Reliably commute or planning to relocate before starting work Required Experience Front desk 1 year Required Work Location In person

📌 Front Office Executive (Maharashtra)
🏢 MSA
📍 Maharashtra