Job Summary We are looking for a skilled Customer Relationship Officer who can effectively communicate approved loan details to customers ensuring clarity trust and seamless disbursement The ideal candidate will be responsible for explaining final loan terms addressing customer queries resolving objections and ensuring successful disbursal while maintaining excellent customer satisfaction Key Responsibilities Contact customers after loan approval to explain final loan terms EMI details interest rates and repayment schedules Address customer queries objections and concerns with professionalism and clarity Persuade and convince customers to proceed with the approved loan Ensure documentation and compliance with company policies and regulatory requirements Coordinate with internal teams to ensure timely and accurate disbursal of loans Maintain customer records and follow up for any pending documentation or clarifications Provide feedback to management on customer insights and process improvement opportunities Key Skills Competencies Excellent communication and interpersonal skills Strong persuasion and negotiation abilities In-depth knowledge of loan products policies and compliance requirements Customer-focused approach with the ability to handle objections professionally Basic computer and CRM handling skills Qualifications Experience Graduate in any discipline Finance Commerce preferred 1-3 years of experience in loan disbursement customer handling or financial services Experience in retail loans auto loans or personal loans preferred Salary Perks Competitive salary based on experience Incentives on successful loan disbursal conversions Other company benefits as per policy Job Type Full-time Pay 15 000 00 - 20 000 00 per month Benefits Leave encashment Paid time off Schedule Day shift Supplemental Pay Performance bonus Ability to commute relocate Jaipur Rajasthan Reliably commute or planning to relocate before starting work Preferred Experience Lending 1 year Required Loan processing 1 year Required Language English Preferred Work Location In person Speak with the employer 91 (phone hidden) Expected Start Date 01 08 2025

📌 Customer Relationship Officer (Rajasthan)
🏢 KV Automobile And Capital Solutions
📍 Rajasthan