Designation Customer Success Associate Location Bengaluru Department Sales and Operations Company Website www scottinternational com About the Company Scott International is an established industrial firm based in Bangalore We operate across manufacturing production procurement and sales Our work culture encourages responsibility ground-level leadership and coordination between on-site and off-site teams We are looking for a Customer Success Executive to engage with existing clients guide them in their onboarding journey and ensure continuous value from our services This individual will be a key point of contact for customer satisfaction app usage and client education Key Responsibilities Attend to walk-in clients present service features and assist with conversions Support client onboarding and ensure smooth transition into our service ecosystem Guide customers through app usage and internal process workflows Build robust trust-based relationships with active clients Proactively address customer queries and track engagement Key Requirements 2 to 3 years of experience in customer success or account management Excellent verbal and written communication Strong interpersonal skills and ability to teach support clients Candidate Expectations Must be approachable solution-oriented and committed to customer retention Comfortable with SaaS platforms or service-based product environments Educational Qualification Preferred Bachelor s degree in Business Marketing or Customer Management Job Types Full-time Permanent Pay 350 000 00 - 450 000 00 per year Benefits Provident Fund Schedule Day shift Ability to commute relocate Bengaluru Karnataka Reliably commute or planning to relocate before starting work Required Experience B2B sales 2 years Required Language English Hindi Kannada Required Willingness to travel 25 Preferred Work Location In person Expected Start Date 01 08 2025

📌 Customer Success Associate (Karnataka)
🏢 Scott International
📍 Karnataka