1. Call Centre Manager (Male)

Experience: 5+ Years

Location : Lower Parel

- Lead day-to-day call centre operations.
- Manage team performance and customer service KPIs.
- Handle escalations and ensure operational excellence.

2. Call Centre Representative (Female)

Experience: 3+ Years

Location : Lower Parel

- Call customers to confirm food orders and delivery details.
- Assist customers with order status, delays, cancellations, and complaints.
- Resolve delivery-related issues through calls and follow-ups.
- Maintain accurate records of customer interactions and order updates.
- Escalate unresolved issues to the concerned team.
- Ensure a high level of customer satisfaction and service quality.

3. Project Coordinator / Operations Executive (Male)

Experience: 5+ Years

Location : Lower Parel

- Coordinate projects and daily operational activities.




- Prepare MIS reports and monitor project progress.
- Collaborate with internal teams for smooth execution.

4. Retail Store Executive (Pune)

Experience: 1+ Years

Location : Pune

- Greet and assist customers with product selection.
- Achieve daily and monthly sales targets.
- Handle billing, cash, and POS transactions.
- Maintain store cleanliness, visual merchandising, and stock display.
- Manage inventory and coordinate stock replenishment.
- Provide excellent customer service and resolve customer queries.

Preferred Skills

Excellent Communication Skills
Customer Service Orientation
MS Office & Excel Proficiency
Teamwork & Coordination
Problem-Solving Ability

📌 Call Centre Manager / Call Centre Representative / Project Coordinator (Maharashtra)
🏢 Brahm Lifestyle Products
📍 Maharashtra