At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature.
About the role
At ICICI Bank, you get an opportunity to engage with high-value customers of ICICI Bank and offer 360 degree-banking solutions. As a Relationship Manager - Business Banking, you will have the opportunity to provide banking solutions for Micro, Small, and Medium Enterprises (MSME) and mid-size corporates. You will collaborate with various teams within the Bank to ensure a quick turnaround time for all client requirements. You will continuously strive to extend our market reach through expert discovery and exploration of recent and untapped business opportunities and relationships. Following the Banks philosophy of Fair to Customer, Fair to Bank,
you will take the initiative and help ICICI Bank to become the preferred Bank amongst the target group. Key accountabilities include customer feedback and defined business outcomes.
Key Responsibilities
- Customer Service: Create service excellence by partnering with customers through their life cycle and offer suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements.
- Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers.
- Cross selling & Collaboration: Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings.
- Enhance the portfolio quality: Work towards an active customer based by way of 360-degree banking and superior customer service.
- Customised solutions: As per branch guidelines. Upkeep and maintaining of the branch. Ensure availability of necessary infrastructure in the branch.
- Behold our values: Offer products that are fair to our customers and fair to the bank.
📌 Relationship Manager - Business Banking (Delhi)
🏢 ICICI Bank
📍 Delhi
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.