Do you love creatively solving problems for customers

Do you want an opportunity to effect change and make a difference at a leading technology organization

About the Team!

Akamais success relies on exceptional customer service and tailored support, spanning contracting, integration, billing, receivables, and strategic consultation. Efficient operations and enterprise applications enable this, supported by distributed team in Cambridge, MA, and Bangalore, India. By automating workflows and building a unified application framework, the team drives growth and saves millions annually.

Partner with the best

As Senior Business Analyst, responsibilities include managing end-to-end business analysis in a global environment and contributing to application integration efforts. Cutting-edge solutions will address business challenges, while collaboration with the development team ensures successful implementation.

As a Business Analyst Senior, you will be responsible for:

- Collaborating with stakeholders to identify business needs and goals, facilitating communication between teams, and ensuring effective solution delivery.
- Gathering, documenting, and validating both functional and non-functional requirements for customized billing systems and Oracle Receivables platforms.
- Managing and maintaining the product roadmap for billing applications, ensuring alignment with business needs, project schedules, and resource availability.
- Developing comprehensive user stories, process flows, and functional specifications with precision and clarity for effective implementation.
- Coordinating with cross-functional teams (Engineering, QA, UX, Operations)



to ensure effective execution and delivery of roadmap items.
- Supporting user acceptance testing (UAT) through creating test cases and organizing testing activities effectively.
- Analyzing existing systems, identifying opportunities for optimization and enhancement, maintaining thorough knowledge of ordering workflows, and creating capability matrices for applications.

Do what you love

To be successful in this role you will:

- Possess expertise in computer science, information systems, or a related field, with over 5 years of relevant experience in IT systems analysis.
- Have experience with Billing and Accounts Receivables platforms (e.g., e-commerce systems, B2B/B2C portals, Oracle Fusion)
- Demonstrate expertise in Software Development Lifecycle (SDLC) and Agile/Scrum methodologies.
- Demonstrate expertise in overseeing various projects or workstreams concurrently, with exceptional ability to prioritize effectively.
- Utilize tools such as Jira, Confluence, and Visio effectively to support project management, collaboration, and process visualization tasks.
- Demonstrate expertise with Microsoft Office tools, including PowerPoint, Word, and Excel, alongside exceptional communication, interpersonal, and analytical abilities.
- Handle multiple priorities effectively in a dynamic setting, with exceptional verbal and written communication skills required.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Business Analyst (Delhi)
🏢 Akamai
📍 Delhi