Job Title:

Manager - Human Resources

Reporting To:

Assistant General Manager

Department

Human Resources

Role Summary

The Manager Learning & Development and Performance Management will be responsible for

driving the organization's capability-building and performance excellence agenda. The role will

focus on identifying capability gaps, designing and implementing learning interventions, managing

digital learning platforms, and leading the end-to-end Performance Management System (PMS).

The incumbent will work closely with business leaders and HRBPs to build a high-performance

culture, strengthen leadership pipelines, and ensure alignment of employee development and

performance outcomes with organizational objectives.

Primary Responsibilities

1. Learning & Development

Capability Building & Learning Strategy

• Conduct Training Needs Analysis (TNA) and competency gap assessments across functions.

• Design and implement technical, functional, behavioural, and leadership development

programs.

• Develop annual learning calendars aligned with business priorities and organizational goals.

• Support succession planning and talent development initiatives through targeted learning

interventions.

Digital Learning & LMS Management

• Manage LMS implementation, administration, adoption, and content governance.

• Develop and deploy digital learning modules, induction programs, and e-learning content.

• Drive cutting-edge learning methodologies such as microlearning, gamification, and AI-

enabled learning tools.

• Monitor learning participation, completion rates, and user engagement.

Learning Analytics & Effectiveness

• Measure training effectiveness through assessments, feedback, and business impact analysis.

• Create learning dashboards and reports for leadership review.

• Track capability development metrics and recommend improvement initiatives.

2. Performance Management System (PMS)

PMS Governance & Execution





• Lead the end-to-end performance management cycle, including goal setting, mid-year

reviews, annual appraisals, and closure.

• Ensure timely completion and adherence to PMS policies and governance standards.

• Drive implementation of modern performance frameworks including KPIs, OKRs,

competency assessments, and 9-box evaluations.

• Facilitate performance calibration discussions and performance review forums.

Performance Analytics & Insights

• Develop and maintain performance dashboards and scorecards.

• Analyze performance trends, talent distribution, high-potential identification, and capability

gaps.

• Provide data-driven insights to support talent reviews, promotions, succession planning, and

reward decisions.

System Management & Digital Enablement

• Manage PMS platform administration, workflow configuration, and data integrity.

• Drive automation and process improvements to enhance employee and manager experience.

• Ensure seamless integration of PMS data with broader talent management initiatives.

3. Stakeholder Management & Culture Building

• Partner with HRBPs and business leaders to strengthen learning and performance culture.

• Conduct training sessions for managers on effective goal setting, coaching, feedback, and

performance conversations.

• Drive employee awareness and adoption of learning and performance processes.

• Facilitate leadership discussions on talent development and organizational capability

building.

Job Description

Minimum Education

MBA / PGDM in Human Resources or equivalent.

Experience: 8–12 years of experience in Human Resources

with significant exposure to:

- Learning & Development
- Performance Management Systems
- HR Analytics

Skills & Competencies

Strong understanding of TNA, competency frameworks, and

capability-building practices.

Expertise in PMS frameworks, KPIs, OKRs, 9-Box Grid, and

competency-based assessments.

Experience with LMS and HRMS/PMS platforms.

Strong analytical and reporting skills with experience in

dashboard creation and data interpretation.

📌 Learning And Development Specialist (New Delhi)
🏢 Randstad
📍 New Delhi