Location - Chennai (we will consider local candidates only)
Graduate with minimum of 6 - 10+ years of experience in operations in courier industry.
Experience in HUB Management / Middle Mile / Logistics Warehouses is Mandatory
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Role Overview:-
HUB Manager has the overall responsibility for planning and execution of entire Middle mile Operations & implementation of Operations SOPs. Daily responsibility included activities like management of TAT of incoming consignment and disbursal, HUB Operations and resolution of major complaint & queries.
- Management of Processing of Consignments through our Hubs and timely Connection of the load in the Scheduled Routes.
- Management of Load Processing Variance
- Process Adherence
- Timely Connection of Load as per Scheduled Cut-Offs
- Resolution of Queries
- Team management.
- Improve processes, policies, and practices so as to achieve companys goals and ensure regional hubs adhere to company-wide laid down rules and guidelines
- Excellent Leadership skills to keep their employees motivated, resolve conflicts and make hard decisions
- Valuable Decision making skills/ability that affect the company
- Help improve the efficiency of support services and also ensure free flowing communication amongst the stakeholders
- Work hand-in- hand with top management in order to develop and implement new plans/ideas that will enhance the operations of the company at large
- Timely Evaluating performance
- Responsible for overall performance of Middle mile
- Ability to Analyze and think strategically
- Must have customer service skills and be able to maintain a consistent, high level Of service
📌 Hub Manager - Middle Mile (Tamil Nadu)
🏢 Dtdc Express
📍 Tamil Nadu
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