Job Family :

Software Application Development (India)

Travel Required :

None

Clearance Required :

None

What You Will Do:

We are seeking a CRM Tester to support quality assurance for our internal Microsoft Dynamics CRM solution. This role will be individually accountable for assigned test case creation, test execution, defect documentation, retesting, regression validation, and timely status updates across Dynamics 365 Sales and Customer Insights Journeys. The ideal candidate will partner with the Test Lead, product owners, developers, business analysts, and stakeholders to help ensure releases are reliable, well-tested, and aligned to business outcomes.

- Execute assigned quality assurance activities for CRM releases under the direction of the Test Lead.

- Review business requirements and acceptance criteria to create and maintain assigned test cases, test data needs, and execution steps.

- Perform assigned functional, regression, integration, data validation, user acceptance support, and deployment readiness testing across the delivery lifecycle.

- Maintain individual accountability for assigned test execution, status updates, defect documentation, retesting, and evidence capture.

- Contribute to reusable regression coverage for critical CRM workflows and high-risk release scenarios.

- Partner with the Test Lead, product owners, business analysts, developers, architects,



and stakeholders to clarify requirements, raise quality risks, and support quality-focused delivery.

- Document defects clearly, support triage discussions, validate fixes, and track assigned defects through closure.

- Provide accurate test status, defect updates, execution progress, and risk input to support release readiness reporting.

- Participate in sprint ceremonies, release planning, retrospectives, and quality reviews to improve delivery practices.

- Stay current with CRM testing practices, release validation approaches, and quality engineering best practices.

What You Will Need:

- Bachelor's degree (or US equivalent) in Computer Science, Engineering, Business, or a related field

- Four + years of experience in testing with minimum TWO (2) years of hands-on experience testing Dynamics 365 Customer Engagement solutions.

- Experience with functional, regression, integration, system, smoke, data validation, exploratory, and user acceptance testing methods.

- Experience creating, executing, and maintaining test cases, test scripts, test data, defects, and supporting test evidence.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Quality Engineer (Tamil Nadu)
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