Customer Care / Voice / BPO / Inbound / Sales / Solving Query / ITES / (Karnataka)

Customer Care / Voice / BPO / Inbound / Sales / Solving Query / ITES / (Karnataka)

03 Aug
|
Rivera Manpower Services
|
Karnataka

03 Aug

Rivera Manpower Services

Karnataka

WE'RE HIRING | BPO Customer Support (Voice Process)

Excellent Opportunity for Experienced Customer Support Professionals!

Role: Customer Support Executive Voice Process
Experience: 1 to 7 Years
Shift: UK Shift & US Shift
Industry: BPO / Customer Support

Eligibility:
1 to 7 years of experience in International Voice Process / BPO
Excellent English communication skills
Strong customer handling and problem-solving abilities
Ability to work in rotational UK or US shifts
Immediate joiners preferred

Key Responsibilities:
• Handle inbound and outbound customer interactions professionally
• Resolve customer queries while ensuring high customer satisfaction
• Meet quality, productivity, and SLA targets
• Document customer interactions accurately
• Escalate complex issues when required
• Deliver exceptional customer service with empathy and professionalism

What We Offer:
Competitive salary
Attractive incentives
Career growth opportunities
Agile work environment

Location: Bengaluru

Interested candidates can share their updated resume or contact

Aditya @ (phone hidden) / (phone hidden)

📌 Customer Care / Voice / BPO / Inbound / Sales / Solving Query / ITES / (Karnataka)
🏢 Rivera Manpower Services
📍 Karnataka

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