Job Purpose

This role is responsible to drive the debt management for all products at the regional level and ensure sustainability of the business through timely debt management & recovery.

Key Responsibilities

- Recruit and train the debt management team for effective debt management & recovery
- Monitor & review the activities of the regional debt management team for achievement of debt management targets
- Ensure adherence to debt management processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices
- Implement debt management strategies at the regional level for effective debt management and recovery of outstanding loans
- Authorize payouts and roll out debt management payout structure policy
- Monitor and ensure adherence to debt management process and take preventive action against erring agencies / agents; discontinue agencies based on performance




- Ensure cost effective debt management in the region; test and implement different debt management models such as tele calling, etc.
- Act as a SPOC between Legal, Residual & Debt management team
- Partner with regional sales & credit team to ensure quality sourcing
- Analyze debt management patters, identify trouble spots in the ongoing programs, and coordinate with the Program Head for taking corrective actions
- Ensure effective debt management from DCC and micro market
- Ensure all higher bucket accounts with outstanding amounts are actioned legally
- Minimize loss on sale of repossessed vehicles; monitor the loss line provision from time to time

Qualifications

- Postgraduate / MBA/ Graduate

Experience

- 12+ years of experience in handling consumer loan debt management/ collections ( in Consumer Durables)

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📌 Regional Debt Recovery Manager - Chandigarh
🏢 TVS Credit Services
📍 Chandigarh