- Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
- Female Candidates are Preferred.
- Provide accurate information on products/services offered by the company to meet customer needs.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer requirements.
- Escalate complex issues to senior team members or supervisors when necessary.
Desired Candidate Profile
- 1-3 years of experience in BPO/call center workplace handling clients.
- Excellent communication skills with ability to handle multiple conversations simultaneously.
📌 Customer Support Executive (Odisha)
🏢 Kunsquad Designs
📍 Odisha
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