Job_Description":"

This is a remote position.

Experience Level

This role is ideal for operations professionals with 3-4 years of experience in provider data operations and publisher platform management.

- Healthcare domain prior exposure to US health systems and provider directories is a good to have; ability to grasp it quickly is a must
- Quick learner picks up new tools, documentation, and internal systems fast without hand-holding

- US team overlap comfortable working a shift starting around 3 PM IST to align with the US team

What You Do as an Operations Specialist

Own the Backlog: Research, validate , and map 3,000 unmatched provider profiles to their correct Google Business Listings within a defined timeline.

- Keep the Queue Clean: Monitor daily incoming flat file data and resolve new unmatched provider records before they pile up.

- D ig Into Root Causes: Investigate why profiles fail to syndicate not just fix the symptom, but understand what is actually causing the mismatch .

- Work Across Publishers: Troubleshoot publishing failures on Google Business Profile, Bing, Apple Maps,



and Reserve with Google following up until each issue is fully resolved.

- Manage Listings at Scale: Create recent listings, resolve duplicates, and close profiles for providers who have changed practice or moved on.

- Support Customer Onboarding: Help health system clients get set up matching Google profiles, building marketable locations, populating working hours, and mapping categories across publishers.

- Talk to Engineering: Flag patterns and systemic data issues (NAP inconsistencies, format mismatches) to the product and engineering team so we can reduce manual work over time .

- Make Processes Smarter: Recommend improvements to the matching workflow and use AI tools or light scripting to automate what does not need to be done by hand.

Requirements

- Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Operations Specialist (India)
🏢 Incubyte Datatech
📍 India