Job Title: Teams Telephony Administrator

Experience: 4 to 6 Years

Contract Duration: 6 Months

Location: WFH

Job Summary

We are looking for an experienced Teams Telephony Administrator to support and manage Microsoft Teams telephony infrastructure. The ideal candidate should have hands-on experience with Teams Voice, Direct Routing, SBC configuration, and enterprise telephony integrations. The role requires a strong understanding of VoIP technologies and the ability to support secure communication environments. The candidate should be able to dedicate 58 hours per day on a versatile basis, as this is a contractual role.

Key Responsibilities

Manage and administer Microsoft Teams Telephony / Teams Voice environment.

Configure and maintain Direct Routing between Microsoft Teams and telephony infrastructure.

Deploy, configure, and troubleshoot Session Border Controllers (SBC).

Integrate and manage PBX systems with Microsoft Teams.

Configure and manage SIP Trunking for enterprise telephony solutions.

Monitor and troubleshoot voice quality, call routing,



and connectivity issues.

Ensure compliance with PCI DSS payment security standards where applicable.

Collaborate with network and security teams to ensure seamless telephony operations.

Provide support for telephony-related incidents, changes, and upgrades.

Maintain documentation and best practices for Teams telephony infrastructure.

Required Skills

Strong experience in Microsoft Teams Telephony / Teams Voice

Hands-on experience with Session Border Controllers (SBC)

Expertise in Direct Routing configuration

Knowledge of PBX systems and SIP Trunking

Understanding of VoIP protocols and enterprise telephony environments

Experience working in PCI DSS compliant environments (preferred)

Can give 5-8hrs in a day

Should be open for contractual role

Certifications (Preferred)

MS-721: Collaboration Communications Systems Engineer

MS-720: Microsoft Teams Voice Engineer

📌 Teams Telephony Administrator (India)
🏢 Proso AI Technologies
📍 India