- 3+ years in Application Support, Risk Systems Support or Financial Systems Support
- Experience supporting business-critical production applications
- Experience in Market Risk, Credit Risk, Commodities Trading, Finance or Middle Office environments
- Robust analytical and problem-solving capabilities
- Excellent communication and stakeholder management skills
- Strong ownership and accountability
Key Deliverables
- Timely investigation and resolution of production issues
- Root cause analysis and preventive actions for recurring incidents
- Maintenance of operational documentation and knowledge articles
- Continuous improvement initiatives supporting operational stability.
Mandatory Technical Skills
- SQL
- ServiceNow
- Jira
- Advanced Microsoft Excel
- XML / JSON
- Incident & Problem Management
- Log Analysis & Troubleshooting
- Data Analysis and Root Cause Investigation
Preferred Skills
- Risk Management Platforms
- SAS / SAS Viya
- Power BI
- Python
- Financial Data & Reporting Processes
- Production Support Experience
📌 AMS DT&A MO Support Specialist Risk Systems Market Risk & Credit Risk (Haryana)
🏢 Sonata Software
📍 Haryana
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