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Sr Program Director

France

Job Description

Sr Program Director

Others, Hauts-de-France

Job Summary

Position: - Program Director

Business Line:- Transitions & Transformation Projects / Programs

The Program Director is responsible and accountable for end to end transition, transformation. SOW based work and program delivery oversight. These responsibilities include but is not limited to

- Overall health of the program execution and contractual milestone achievement.
- Resource sizing and schedule management, SOW reviews, scope and contract change control.
- Executive connect with the Client during transition & transformation.
- Lead payment milestone Client discussions, contract change conversations and risks with the Client.

- Executive and program steering committee management.
- Contract management, cost management (OAP), financial governance.
- Primary approver of transition expenses.
- Tracking program resourcing and escalations.

- 2nd level escalation for tower PM's, PgM & SLM's
- Sizing of PMO at all stages of the program for pursuits and active programs.
- Overall governance of the program. (EN/NN)
- Relationship manager for internal teams, vendor and Clients.
- Sign-off authority on the project plans from

Key Responsibilities

Practice Level

- Sets the direction for the entire Projects team, builds and leads a vibrant team
- Creates and manages a solid team of Project Managers
- Creates, Contributes and Implements the best practices
- Develops and lays down processes and procedure for the organization

- Contributes to business growth by expanding and enhancing current service offerings
- Awareness of and understands various Project Revenue Models
- Monitors the progress of all projects and deliverables
- Owns and is accountable for scope, effort, budget and delivery

- Drives continuous improvement in project deliveries and individual / team performance. Towards this, measures and analyzes deliveries and performance across projects and timeline.
- Contributes to annual planning of PMO and then executes it meticulously
- Is proactive and the ultimate escalation point on all matters related to all programs undertaken and team management
- Will look at Process efficiency and innovate methodology with a view to maximize value provided to the business units

- Establishes and maintains excellent relationships with customer / Business Units
- Viewed and perceived as a Role model and a genuine Team Player
- Managing & Reporting - Scope, Change Requests, Contractual Milestones, status to internal and external stakeholders
- Complying with PMO financial rigor and reporting- Weekly, monthly, quarterly

- Understanding & Participating in NN & EN pursuits
- Viewed and perceived as a Role model and a genuine Team Player
- Managing & Reporting - Scope, Change Requests, Contractual Milestones,



status to internal and external stakeholders
- Complying with PMO financial rigor and reporting- Weekly, monthly, quarterly

- Understanding & Participating in pursuits if and when needed
- Viewed and perceived as a Role model and a genuine Team Player
- Managing & Reporting - Scope, Change Requests, Contractual Milestones, status to internal and external stakeholders
- Complying with PMO financial rigor and reporting- Weekly, monthly, quarterly

- Helping employees to grow in their role
- Enabling them to prepare & present status report to internal management leading to Client facing stakeholders
- Assist interviewing and recommending potential candidates
- Connecting with your DU/PD alignment to know about the account pain points, opportunities to increase NN/EN business

Skill Requirements

Mandatory Skills

- Should have managed Projects and Large Programs independently.
- Must have handled client management, transition, transformation and migration of projects
- Must have managed program budgets of up to US $ 100 Million.
- Understanding of contracts and bid management through to development of SOW's highly desirable.
- Manages conflict constructively, can identify areas of improvement in team thinking.
- Should have been managing a team of project Managers
- Should have good analytical skills and eyes of detail, assess risk thoroughly and understands cause & effect systems.
- Knowledge and experience of working on diverse business models and team models with their pros and cons
- Hands on with MS project, MS Excel and familiarity with other Project Management Tools
- Infrastructure domain knowledge - Transition and Transformation projects,/and/or experience in delivery of technology projects like product development, implementation of tools or systems Integration projects
- Experience of Global Delivery with offshore/ onsite model.
- Understanding of the entire engagement lifecycle starting from engagement initiation, transition to steady state

Other Requirements

Qualification

- Bachelor's degree in IT/ Engineering/MBA or other management qualification
- Preferred PMP certified
- Preferred Extensive Project Management Training
- Proven Track record from Business Management perspective

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG,



and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Copyright © 2026 HCL Technologies Limited

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