Job Description

Location: Noida, Sector 63 (In office)

n

Employment Type: Full-time

n

Experience: 2–4 Years

n

Salary: ₹3,00,000 – ₹5,00,000 per annum (Based on Skills & Experience)

About the Role: n

We are looking for a confident and enthusiastic Telecaller to join our Admissions team in Noida. The ideal candidate should have experience in Student Counselling , Lead Follow-ups , and Admission Assistance . This role requires excellent communication skills, the ability to build trust with prospective students, and a passion for helping them make informed educational decisions.

Key Responsibilities: n

n
- Contact prospective students and respond to admission enquiries.
n
- Counsel students regarding courses, universities, and admission procedures.
n
- Follow up with leads generated through digital marketing campaigns.
n
- Build and maintain strong relationships with students and parents.
n




- Coordinate with the Admissions and Counselling teams to ensure a smooth admission process.
n
- Maintain accurate records of calls, enquiries, and follow-ups in the CRM.
n
- Achieve daily and monthly calling targets while maintaining high service quality.
n
- Provide timely updates on lead status and admission progress.
n

Requirements: nn
- Bachelor's degree in any discipline.
n
- 2–4 years of experience in Telecalling, Student Counselling, Customer Support, or Admission Assistance.
n
- Excellent communication and interpersonal skills.
n
- Strong convincing and counselling abilities.
n
- Basic knowledge of CRM software and Microsoft Office.
n
- Ability to work in a target-driven environment.
n
- Positive attitude, patience, and strong problem-solving skills.
n
- Experience in the Education or EdTech sector will be an added advantage.
n

n

📌 Telecaller (Uttar Pradesh)
🏢 MakeMyEducation India
📍 Uttar Pradesh