Job DescriptionJob location: Chennai/Bengaluru/Hyderabad Experience: 7+ years Job Qualifications: You’re good at what you do and possess the required experience to prove it.

However, equally as important – you have a growth mindset; keen to drive your own personal and career development.

You are customer-focused – someone who prioritizes customer success in their work.

And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise: 7+ Yrs Experience and Strong knowledge of IBM AS400 / iSeries (IBM i OS) and system operations.

Robust experience in Mainframe Operations (z/OS, JCL), Batch Processing, Console Ops, and iSeries Knowledge of enterprise infrastructure support and LPAR environments Experience with scheduling tools (Control-M, CA7, TWS)



Hands-on experience with ITSM/Remedy and incident management processes Strong SLA management and operational governance knowledge Proven ability to lead Sev1/Sev2 incidents and SWAT calls Experience managing 24x7 production support teams Excellent customer communication and stakeholder management Solid documentation, reporting, and RCA capabilities Strong analytical, troubleshooting, and problem-solving skills Ability to manage multiple priorities in fast-paced environments Knowledge of ITIL processes and KPI/SLA tracking Preferred Technical and Professional Experience: Bachelor's degree in related technical field or equivalent practical experience Experience with an ITIL driven service organization Six Sigma, PMP, and/or ITIL certifications

📌 Mainframe iSeries Operations Lead (India)
🏢 Kyndryl India
📍 India