Job Opening: Field Sales Engineers Location: Hosur Road, Bengaluru Experience : 0-2 Years in Sales/Business Development / Customer Success/Or Similar. Freshers who aspire in Sales Field can apply Mandatory Qualifications : BE/BTech in Electronics, Mechanical Engineering Open to Travel Mandate to have: Kannada Language [Read/Write] Open for Travel Valid Driving License Two Wheeler - Must to have BE/BTech in Electronics, Mechanical Engineering Can join in Max 15 Days / Immediate Joiner Key Responsibilities (R& R) Customer Relationship & Account Management
- Act as the Single Point of Contact (SPOC) for assigned customers and region.
- Visit customers regularly and submit daily visit/activity reports.
- Manage assigned Key Accounts and develop long-term relationships.
- Add new customer accounts from the assigned region.
- Ensure 100% customer satisfaction and achieve targeted Net Promoter Score (NPS).
- Coordinate customer visits, audits, and interactions with internal teams. Business Development & Sales Growth
- Create awareness of company services, test scopes, and capabilities through regular customer engagement.
- Understand, gather, and submit customer testing requirements related to product development/projects in the pipeline on a monthly basis.
- Generate qualified enquiries and ensure higher conversion rates.
- Deliver regional revenue growth Yo Y as per assigned sales targets.
- Ensure timely payment collection by coordinating with customers and accounts; avoid overdues. Customer Service & Complaint Handling
- Address and resolve customer complaints within agreed timelines.
- Ensure seamless communication between customers and internal teams for smooth project execution.
- Monitor project deliverables and ensure closure as per commitments. Market Intelligence & Competitor Analysis
- Track and share market trends and insights relevant to customer requirements and industry developments.
- Conduct regular competitor analysis to support strategic positioning. Marketing & Engagement Activities
- Participate in exhibitions, conferences, and industry networking events.
- Organize and conduct seminars, workshops, and customer awareness programs.
- Support marketing initiatives to enhance customer engagement and visibility. Other expectations:
- Accountability: Take full ownership of tasks and responsibilities.
- Proactivity: Identify and try to prevent issues before they occur.
- Team Collaboration: Work collaboratively with colleagues across
- Work Hours: Flexible to work in any of the three shifts to ensure smooth operations.
- Professionalism: Uphold the values and standards of Envitest in every action. Qualification and skills required: 1. Bachelor / Master’ degree in Engineering 2. Fresher or up to 2 years of Experience in Sales / Business Development / Customer Success / similar roles 3. People and Team skills 4. Computer software – Microsoft Office, ERP and similar experience 5. Robust interpersonal and communication skills 6. Customer-centric mindset with ability to build long-term relationships 7. Negotiation, persuasion, and presentation skills 8. Analytical thinking for competitor and market trend analysis 9. Problem-solving ability to resolve customer concerns effectively