Job SummaryThe Vice President – Revenue Cycle Management (RCM) is a senior leadership role responsible for overseeing end-to-end revenue cycle operations, driving financial performance, ensuring compliance, and enhancing client satisfaction. The role focuses on optimizing processes, maximizing revenue realization, and building scalable, high-performing RCM operations.Location: Mohali and JaipurKey ResponsibilitiesStrategic Leadership- Define and execute RCM strategy aligned with organizational goals- Drive revenue growth, operational efficiency, and scalability- Partner with executive leadership on long-term growth initiatives- Lead transformation initiatives including automation and digital adoptionOperations Management- Oversee end-to-end RCM lifecycle including:- Patient/Client onboarding, eligibility & authorization- Charge capture, coding (CPT, ICD-10, HCPCS where applicable)- Claim submission & clearinghouse management- Payment posting and reconciliation- Accounts Receivable (AR) follow-ups and collections- Denial management, appeals, and write-offs- Establish and maintain productivity, quality, and TAT standardsFinancial Management- Drive revenue realization, collections, and cash flow improvement- Reduce AR days and minimize denials and revenue leakage- Track and improve key financial metrics and KPIs- Manage budgets, cost optimization, and profitabilityCompliance & Quality Assurance- Ensure adherence to industry regulations (CMS, HIPAA,



payer guidelines)- Maintain audit readiness and compliance standards- Implement quality assurance frameworks and continuous improvement initiatives- Lead internal audits and corrective action plansClient & Stakeholder Management- Build and maintain strong relationships with clients and stakeholders- Handle escalations, governance calls, and performance reviews (QBRs)- Support current client onboarding, transitions, and expansions- Drive high client satisfaction and retentionPeople Leadership- Lead large RCM teams comprising Managers, AVPs, and Directors- Build leadership pipeline and succession planning- Drive performance management, training, and employee engagement- Enable a high-performance and accountability-driven cultureKey Skills & Competencies- Strong leadership and people management skills- Deep understanding of RCM processes and healthcare billing workflows- Strategic thinking and business acumen- Excellent analytical and problem-solving abilities- Strong communication and stakeholder management skills- Experience in automation, process improvement, and transformation initiativesQualifications- Bachelor’s degree (mandatory)- MBA / Healthcare Management preferred- Industry certifications (AAPC, AHIMA, Lean Six Sigma, etc.) are a plusExperience- 15–20+ years of experience in Revenue Cycle Management- Proven track record in senior leadership roles (Director / AVP / VP)- Experience managing large teams and multi-client operations- Exposure to healthcare billing and reimbursement processes

📌 Vice President (Rupnagar)
🏢 Knack RCM
📍 Rupnagar