Job Description TITLE – Assistant Manager, DME Billing
n LOCATION: Mohali / Jaipur
n EXPERIENCE: 8–12 Years
n POSITION SUMMARY
n We are looking for a highly motivated and experienced Assistant Manager – DME Billing to lead and manage end-to-end DME Revenue Cycle Operations. The incumbent will be responsible for driving operational performance, client satisfaction, revenue optimization, team development, and process excellence across DME Billing functions.
n The role requires solid expertise in DME Billing, Accounts Receivable (AR), Denial Management, Medicare/Medicaid Guidelines, Commercial Payers, Client Management, and Team Leadership.
n KEY RESPONSIBILITIES
n Operations Management
n n Manage end-to-end DME Billing operations and ensure achievement of productivity, quality, and financial targets.
n Lead multiple teams handling billing, AR follow-up, denial management, payment posting, and appeals.
n Monitor operational KPIs and drive continuous improvement initiatives.
n Ensure timely claim submission and maximize collections through effective AR management.
n Analyze operational performance and implement corrective action plans.
n n Team Leadership & People Management
n n Lead, mentor, and develop Team Leads and billing specialists.
n Manage workforce planning, resource allocation, and team productivity.
n Conduct performance reviews, coaching sessions, and succession planning.
n Foster a high-performance and employee-centric work culture.
n Drive employee engagement and retention initiatives.
n n Client & Stakeholder Management




n n Act as the primary point of contact for internal stakeholders and support client interactions.
n Present operational reviews, performance reports, and improvement plans.
n Ensure adherence to client SLAs, KPIs, and contractual commitments.
n Collaborate with cross-functional teams including Quality, Training, HR, and Reporting.
n n Revenue Cycle Management
n n Drive initiatives to improve collections and reduce denials.
n Monitor AR aging and identify opportunities for revenue enhancement.
n Ensure compliance with Medicare, Medicaid, HIPAA, and commercial payer regulations.
n Review root causes of denials and implement preventive measures.
n n Process Excellence
n n Identify automation and process improvement opportunities.
n Participate in transition and migration projects, if applicable.
n Drive Lean, Six Sigma, and operational excellence initiatives.
n Ensure standardization of processes and best practices.
n n Educational Qualifications
n n Graduate in any discipline
n Preferred: MBA, PGDM, Healthcare Management, or related qualification
n Certifications in Healthcare Revenue Cycle Management will be an added advantage
n n Desired Candidate Profile
n n 8–12 years of experience in US Healthcare Revenue Cycle Management.
n Minimum 3–5 years of experience in DME Billing operations.
n At least 2 years of experience managing Team Leads and large operational teams.
n Experience managing teams of 35–85+ FTEs.
n Strong understanding of DME workflows, payer guidelines, and reimbursement processes.
n Excellent communication, leadership, and client management skills.
n Proven track record of improving operational performance and revenue outcomes.
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📌 Assistant Manager (DME) (Kashipur)
🏢 Knack RCM
📍 Kashipur