Job Description Please find the JD.
n Role - Assistant Manager - Travel Operations
n Location- DN road, Mumbai.
n Responsibilties:-
n 1. Issuing tickets as per the client requirements.
n 2. Manage all transactions related to non-air services - Rail / Visa / Bus /Insurance All non-air services - Rail / Visa / Bus /Insurance.
n 3. Ensure client SLAs are met.
n 4. Drive PLB carrier sales.
n 5. Ensure all supports are uploaded in iBook.
n 6. Ensure Nil billing pendency.
n 7. Extend support for submission by providing all correspondence mail.
n 8. Handling personal bookings of clients and ensuring timely collection of payments.
n 9. Coordinating with customers for day-to-day bookings.
n 10. Achieving Revenue and transaction targets as defined by the business.
n 11. Coordinating & negotiating with hotels and suppliers.
n 12. Sub activities related to transaction including invoicing, hotel invoice collection & reconciliation.
n 13. Manage all the client interactions and maximize the business through quality service being provided to the client.
n 14. Ensuring high level of customer satisfaction.
n 15. Ensuring quality service is provided to clients by following the organization standards.

📌 Assistant Manager (Raigarh)
🏢 Thomas Cook India
📍 Raigarh