Job Description Job Title: Project Manager / Operations Manager – AI Programs
n Employment type: Full time
n Job location: Indore/Pune/Lucknow
n About the Role
n We are looking for a highly organized and execution-focused Project Manager to lead large-scale AI operations programs across global markets. This role is ideal for someone who thrives in fast-paced environments, enjoys solving operational challenges, and has experience managing distributed teams, vendors, and cross-functional stakeholders.
n You will be responsible for driving end-to-end execution of multiple projects, ensuring operational excellence, maintaining high-quality standards, and delivering projects on time while coordinating with internal teams, clients, and external workforce partners.
n Key Responsibilities
n n Manage multiple AI-related operational projects across different geographies.
n Plan project timelines, resource allocation, and execution strategies.
n Coordinate with internal stakeholders, clients, vendors, and operational teams to ensure successful delivery.
n Recruit, onboard, and manage external workforce partners, contractors, and freelance resources as required for projects.
n Oversee project logistics, including shipment tracking, inventory management, device allocation, and operational readiness.
n Maintain project documentation, dashboards, reports, KPIs, and executive updates.
n Identify project risks and proactively implement mitigation plans.
n Ensure operational processes are standardized, documented, and continuously improved.
n Work closely with recruiting, finance, legal, and delivery teams to ensure seamless project execution.
n Monitor project budgets, utilization, productivity, and overall operational performance.
n Drive quality assurance and compliance across all project activities.
n Conduct regular project reviews, client updates,



and internal status meetings.
n Support scaling initiatives by building repeatable operational processes.
n n Required Qualifications
n n Bachelor's degree in Business, Operations, Engineering, Technology, or a related field.
n 4–8 years of experience in Project Management, Program Management, Operations Management, or Account Management.
n Robust organizational and stakeholder management skills.
n Excellent written and verbal communication.
n Experience managing distributed teams or external workforce is highly preferred.
n Strong reporting skills using Excel, Google Sheets, PowerPoint, and project management platforms.
n Comfortable handling multiple projects simultaneously in a fast-moving environment.
n Strong analytical and problem-solving abilities.
n Ability to work with cross-functional global teams across different time zones.
n n Preferred Experience
n Candidates with experience in any of the following will have an advantage:
n n AI operations or AI services
n Data operations or large-scale operational programs
n Workforce management
n Vendor management
n Marketplace operations
n Gig workforce management
n Logistics or inventory coordination
n Device lifecycle management
n Global project coordination
n Field operations
n Process improvement and operational excellence
n n Preferred Tools
n n Microsoft Excel (Advanced)
n Google Workspace
n Microsoft PowerPoint
n Jira
n Asana
n Monday.com
n ClickUp
n Airtable
n Smartsheet
n Power BI or Tableau (preferred)
n n What Success Looks Like
n n Projects delivered on schedule and within budget
n High client satisfaction
n Efficient workforce onboarding and management
n Accurate reporting and operational visibility
n Strong coordination across global teams
n Continuous process improvements that enable scalable delivery
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📌 Project Manager / Operations Manager - AI Programs (Indore)
🏢 e-Solutions
📍 Indore